Our Reviews
Jason B|2003 Chevrolet Silverado 1500
Confirmed Service Customer
7/16/2025
While the staff was courteous, I don't appreciate being told up front that Bale could fix the issue with my truck only to be told a week later that you could not help me. I'm not sure why it would take a week to determine this. Now, not only is my truck not repaired, but I've lost another week trying to get it repaired. Time I could have used locating a business to repair my truck. I would suggest that, next time the answer is going to be "No, we can't help you.", to let the customer know within 24 hours. Just so you know, I'm prepared to spend several thousand dollars to repair my truck, replace seat upholstery and carpet, and have minor body work done to keep my 2003 silverado going for as long as possible.
7/17/2025
Jason, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (800) 467-2253 when you have a chance. Thank you, and we look forward to hearing from you.
LITTLE ROCK, AR
David D|2018 GMC Acadia
Confirmed Service Customer
7/17/2025
Stephen did a great job of getting my car in, servicing it, and getting out. Thank you!
7/18/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
Carolyn A|2015 Chevrolet Traverse
Confirmed Service Customer
7/17/2025
Staff were friendly and helpful. Enjoyed visiting with Carl Glass. Work was done quickly. Always have a good experience when dealing with Bale.
7/20/2025
Carolyn, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SHERIDAN, AR
Bobby B|2023 Buick Envision
Confirmed Service Customer
7/17/2025
We were from out of State with an emergency. The service department worked us in ahead of the local appointments. They took care of our needs with efficiency and courtesy.
7/21/2025
Bobby, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
BIG SPRING, TX
Dollie S|2025 Chevrolet Malibu
Confirmed Service Customer
7/18/2025
My experience was good. I got there early for my oil change and got out at a decent time.
7/21/2025
We appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!
MAUMELLE, AR
Timothy B|2015 Chevrolet Impala
Confirmed Service Customer
7/21/2025
Properly diagnosed and quickly repaired. Stephen did a super job.
7/22/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
John F|2017 Chevrolet Tahoe
Confirmed Service Customer
7/29/2025
Kris Adkins came to jump my dead battery and get me to the dealership. Dustin quickly worked me in with a battery replacement.
7/30/2025
John, we're happy you found our staff to be so supportive during your experience here at Bale Chevrolet Company - Service. Please don't hesitate to reach out to us if there's anything more we can do!
LITTLE ROCK, AR
Ross B|2019 Chevrolet Impala
Confirmed Service Customer
7/17/2025
took 1 1/2 hours to do a oil change AND I had an appointment! When I went to leave there was dirt, oil and grease in my floor they then had to take my car back to detail and remove it. While driving home got a terrible headache whatever they used to clean it smelled like fumes coming from my car. All in all a terrible experience at Bale one I have not had in a long time. And, I saw Mr. Bale walking around he knew something was going on and I was upset but didn't care to come ask me.
7/18/2025
Ross, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (501) 221-9191 at your earliest convenience to discuss how we can turn your experience into a positive one.
BRYANT, AR
Gregory B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/17/2025
Great service!
7/20/2025
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
HENSLEY, AR
Howard S|2015 Chevrolet Impala
Confirmed Service Customer
7/18/2025
Timely service
7/21/2025
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
LITTLE ROCK, AR
James H|2020 GMC Terrain
Confirmed Service Customer
7/22/2025
Easy
7/23/2025
James, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
JACKSONVILLE, AR
Randol C|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/29/2025
While waiting inside, I was approached by Caleb to do a survey. His demeanor comes across friendly, assuring, and sincere. Whether customers do the survey or not, I appreciate Bale administration's genuine attempt to bring back some sense of customer service and appreciation by hiring and using a real person and a real face. Caleb is an asset.
7/30/2025
Randol, thank you for your kind review; we are happy to pass along your comments to the team here at Bale Chevrolet Company! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MAUMELLE, AR
Bill W|2019 Chevrolet Tahoe
Confirmed Service Customer
7/31/2025
Cara did an excellent job keeping me informed as to the progress of my project.
8/3/2025
Bill, thank you for your kind review; we are happy to pass along your comments to the team here at Bale Chevrolet Company! We sincerely value your business and look forward to your next visit!
LITTLE ROCK, AR
Rama M|2020 Chevrolet Traverse
Confirmed Service Customer
8/1/2025
The staff is always friendly and helpful. I know Cara and Dustin the best because of seeing them so many times. The service dept at Bale is second to none. Matthew Bale is our favorite salesperson. He really listens and genuinely cares about our needs.
8/4/2025
Thank you for choosing Bale Chevrolet Company as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
MAUMELLE, AR
William S|2012 Chevrolet Camaro
Confirmed Service Customer
7/30/2025
My father in law brought the car but it started from a simple thing where I was going to be charged for my lifetime oil change. It turned out to be okay, but overall it wasn't the best like it used to be. There has also been several other issues over the last few years that I would like to talk with a manager or supervisor about.
8/1/2025
William, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (800) 467-2253.
LITTLE ROCK NO I, AR
Nick P|1998 Chevrolet P Forward Control Chassis
Confirmed Service Customer
7/31/2025
Kara did great,step van sat outside for a month, purchased truck from Bale new in 1998, said couldn’t get parts to fix,never worked on truck long enough to figure out the problem.payed $400 to tow to Bale and another $200 to tow away.Yesterdsy sent email with picture of part needed to repair step van??????
8/3/2025
Nick, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (800) 467-2253 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
LITTLE ROCK, AR
Timothy B|2008 GMC Acadia
Confirmed Service Customer
8/1/2025
Working with Ms. Corder is always a pleasure. She knows automotive service. I will return.
8/4/2025
Timothy, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
LITTLE ROCK, AR
Jerry B|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
8/1/2025
Had appointment at 10:00 for oil change and tire rotation. Waited 2 and half hours. My lock nut was missing and was going to charge me for it when Bale has done all the ire rotations. They found one and replaced it but they didn't tighten any lock nuts or lug nuts on all my wheels. I called service and told them my truck was shaking real bad and that it didn't do that until they rotated my tires. I called My son to check the lug nuts with a 4 way. Everyone of the lug nuts were loose including the lock nuts! I called Bale today to speak to Caleb or Mr. Bale. I was told Caleb would called before end of day. Never received a phone call back. Never have a had an issue in the past 25 years my husband and I have healed with your company. Guess I will go wait to see Mr. Bale Monday. This is a serious situation and my granddaughter and I were put in terrible danger because of neglect on repair technician.
8/4/2025
Jerry, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
LITTLE ROCK, AR
Beauregard C|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/5/2025
Best oil change I've ever had!
8/6/2025
Beauregard, we are very happy to have provided you with such a positive experience! Thank you again for choosing Bale Chevrolet Company and we hope to see you again.
LITTLE ROCK, AR
Danny B|2024 Chevrolet Traverse
Confirmed Service Customer
8/5/2025
Easy to schedule, courteous staff and comfortable area to wait in.
8/6/2025
Danny, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
Bradley N|2024 Chevrolet Equinox EV
Confirmed Sales Customer
8/5/2025
Seth was very helpful and knowledgeable
SETH COOK
8/6/2025
Bradley, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
BENTON, AR
Shelton F|2014 Chevrolet Impala
Confirmed Service Customer
8/9/2025
Staff was friendly and very helpful.
8/12/2025
We're happy you found our staff to be so supportive during your experience here at Bale Chevrolet Company. Thank you, and have a fantastic day!
PINE BLUFF, AR
Billy H|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
8/9/2025
Beautiful experience
8/12/2025
Billy, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
JACKSONVILLE, AR
Jeremy S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/11/2025
For the first time the service was quick and on time. Greatly appreciated!!
8/13/2025
Jeremy, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
ROLAND, AR
Barbara K|2017 Chevrolet Equinox
Confirmed Service Customer
8/11/2025
I purchased my vehicle and new tires from this dealership and am supposed to have free oil changes and free tire rotation as well. After waiting over three hours for these services they were going to charge me, but finally found it in the computer. I would think that this information would automatically pop up so the service person would know. Then they told me they were not able to reset the oil life on the information center in my vehicle and to just go by the sticker on the windshield. I was able to reset it myself since my vehicle indicated that my oil life was low and didn’t want it to make my check engine light come on.
8/14/2025
Barbara, thank you for taking the time to leave us your feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (800) 467-2253 at your earliest convenience to discuss how we can turn this experience into a positive one.
SHERWOOD, AR
Tony P|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
8/12/2025
I think it’s gonna make a difference
8/13/2025
We are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (800) 467-2253 at your earliest convenience. We hope to hear from you soon.
LITTLE ROCK, AR
Mike K|2023 Chevrolet Corvette
Confirmed Service Customer
8/12/2025
Great service
8/13/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
WARD, AR
Ron R|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
8/12/2025
Courteous, kept me informed, and did excellent work.
8/14/2025
Ron, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
LITTLE ROCK, AR
Randy M|2009 Chevrolet Silverado
Confirmed Service Customer
8/13/2025
You always do a great job when I bring in my truck. It took a little longer this time but I am pleased with the outcome come.
8/15/2025
Randy, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
LITTLE ROCK, AR
John M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/14/2025
No complaints at all. The salesman (Kris Adkins) took care of everything and made getting a truck easier than you could imagine.
KRISTOPHER ADKINS
8/16/2025
John, we're happy you found our staff to be so supportive during your experience here at Bale Chevrolet Company. Please let us know if there is anything else we can do for you; we are more than happy to help!
BAUXITE, AR
Stacy A|2024 GMC Sierra 2500 HD
Confirmed Service Customer
8/14/2025
Got everything handled and kept me up to speed on the process
8/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
LITTLE ROCK, AR
Tiffany H|2024 Chevrolet Blazer
Confirmed Service Customer
8/14/2025
I came in for an oil change and a concerning check engine light. The light went off, but showed an issue with my water pump. The person that helped me, said no to worry about it since it went off. He stated that the technicians were about 3 weeks behind with fixing cars and I could not be seen for a while, if the issue presented again to give a call. The issue presented the next week on a Tuesday and I wanted to drop my car off on a Saturday. He stated that technicians would be leaving around 3 and they wouldn’t want another car coming in. Unfortunately, that meant that I needed to book the appointment for the next Thursday. However, my car didn’t make it that far. Had my car been taken in on Saturday, it would not have ran hot on Sunday. My car could not be on for more than 5 mins, before I had to pull over on I-40. It took me 1 hr to drive 5 miles. I had a tow truck to drop the car off that Monday, since it was an emergency. But this problem could have been avoided much sooner, possibly causing great damage to my engine.
8/16/2025
Tiffany, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (800) 467-2253 at your earliest convenience to discuss how we can turn this experience into a positive one.
NORTH LITTLE ROCK, AR
Anthony H|2001 Chevrolet Express RV Cutaway
Confirmed Service Customer
8/15/2025
I've been here twice in the last two months and it seems like communication with some of the service advisors just isn't the greatest. I've had to come in to the service department to even get information about follow up on my vehicle, as no one initially called, as they stated they would (until after my dropping by a day later than I was told that I would receive a call, which this happened on both occasions, ) to provide any type of update about the status of my vehicle. On my initial visit in July I was told that the part that was replaced was under warranty and that I owed nothing, as I was provided paperwork and keys to leave, as I asked multiple times for clarification about this. Only for the service advisor to call me back a day or two later to say that it actually wasn't under warranty and that I needed to come and pay. Also I'm not confident that all the concerns that I spoke of this time was properly checked out. I asked about checking the air conditioner and was told it was probably due to the coolant level being low, but even after the repair it still blows hot, so no further diagnosis was done to see if there was potentially other problems. So I've had to take it somewhere else for them to look at. Overall very displeased with the service that I've received. I know that Bale in the past has had a better reputation than this and it is why I brought my vehicle there and even why I brought back a second time. I'm hoping that reputation is still true, but my last two experiences haven't been indicative of such.
8/18/2025
Anthony, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 221-9191 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
LITTLE ROCK, AR
Judith S|2018 Buick Encore
Confirmed Service Customer
8/4/2025
in and out with a surprise at the end
8/6/2025
Judith, your satisfaction is important to us, so we want to sincerely thank you for choosing Bale Chevrolet Company - Service and we hope to see you again soon!
LITTLE ROCK, AR
Pam E|2015 Chevrolet Impala
Confirmed Service Customer
8/11/2025
It took too long to replace a headlight, had to get it from another dealer. The other wait time was fine.
8/13/2025
Pam, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (501) 221-9191 so we can assist you further.
MAUMELLE, AR
Carly V|2025 Chevrolet Trax
Confirmed Service Customer
8/12/2025
Very fast turnaround, great customer service!
8/14/2025
Carly, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
Scott R|2025 Chevrolet Trax
Confirmed Service Customer
8/13/2025
I had an appointment at 9 AM for a first time oil change / tire rotation. I didn't leave the dealership until 12:15 PM.
8/16/2025
Scott, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (800) 467-2253 so we can work towards a resolution.
CABOT, AR
Terry P|2024 Chevrolet Colorado
Confirmed Service Customer
8/13/2025
Had oil change and tire rotation. I was in and out in a flash!
8/16/2025
Terry, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
REDFIELD, AR
Ladonise S|2025 Chevrolet Trax
Confirmed Service Customer
8/18/2025
This is definitely a TOP TIER Dealership! Thank you for keeping your word and meaning what you say!!
8/19/2025
Ladonise, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
LITTLE ROCK, AR
Tanya S|2026 Chevrolet Equinox
Confirmed Sales Customer
8/21/2025
Ron Liggins was awesome. He assisted me on whatever I needed. Him and I were working on gettting me a car for the last 2 months.
RONALD LIGGINS
8/22/2025
Tanya, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
VILONIA, AR
Ted R|2012 Chevrolet 1500 Silverado
Confirmed Service Customer
8/21/2025
They always take care of me like I'm the only person there. Amazing people!!!
8/22/2025
Ted, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CONWAY, AR
Richard H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/22/2025
Very professional, friendly
8/24/2025
Richard, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
LITTLE ROCK, AR
Richard K|2018 Chevrolet Malibu
Confirmed Service Customer
8/19/2025
I booked my appointment on the Chevrolet App. When I arrived at the service desk the representative told me that my service was put in as a engine failure erroneously and not the oil change I requested. Due to the conflict I would have to wait longer for my service to be completed. The representative was courteous and professional. My service was still completed while I waited in a reasonable time frame.
8/20/2025
Richard, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
LONOKE, AR
Mike M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/20/2025
Work was completed and in a reasonable time period Estimate provided was $100 to repair, billed amount $ 200 Tech noted needed to file a couple of wheel studs in addition to the one replacement Which if needed should not have taken more than 5 min ( Huge question if needed as I personally had just rotated the tire with no issue installing lugs nor did I notice any damage I’ve used Bale as my primary service provider for years with great confidence, now not so sure .
8/21/2025
Mike, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (501) 221-9191 when you have a chance. Thank you, and we look forward to hearing from you.
CONWAY, AR
Deborah H|2016 Chevrolet Tahoe
Confirmed Service Customer
8/24/2025
Everything was perfect. The employees were very nice and knowledgeable. Very good experience.
8/25/2025
We're glad to hear you found our staff to be so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
PORT ORANGE, FL
H B|2015 Chevrolet Suburban
Confirmed Service Customer
8/26/2025
CARA CORDER, again, provided high level quality customer service. CARA CORDER worked with us to identify and coordinate the needed service. Our vehicle's service was done in a highly professional manner and, most importantly, "done right the first time". CARA CORDER kept us up-to-date with the service process and we received our vehicle back earlier than anticipated. CARA CORDER is our go to service representative .. highly professional, congenial and helpful. WELL DONE CARA CORDER!!!!
8/27/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
Raymond H|2022 Chevrolet Blazer
Confirmed Service Customer
8/26/2025
I had to get two vehicles serviced. Cara and Dustin both assisted me and kept me informed as to what was going on. While one of the vehicles was going to take some time to be repaired, they got one ready that my daughter and I was still able to get away to have lunch and then return to pick up the second vehicle. Great teamwork at Bale Chevrolet
8/27/2025
Raymond, thank you for your kind review; we are happy to pass along your comments to the team here at Bale Chevrolet Company! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HEBER SPRINGS, AR
Doug C|2016 Chevrolet Tahoe
Confirmed Service Customer
8/22/2025
Jake is the person I will Always ask for!
8/24/2025
Doug, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
LITTLE ROCK, AR
Larry O|2020 Chevrolet Equinox
Confirmed Service Customer
8/24/2025
Had very good service ....
8/25/2025
Larry, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
MAUMELLE, AR
Craig C|2022 Chevrolet Traverse
Confirmed Service Customer
8/27/2025
Thank you Bale for taking such GREAT care of our Traverse!! You are wonderful!
8/27/2025
Craig, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
LITTLE ROCK, AR
Eugene R|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
8/29/2025
Approximately a 6 hour wait to have shift cable repaired. I was completely surprised. Rep never communicated an approximate time for repair. If I would have known I would have requested a shuttle ride.
9/1/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (800) 467-2253 to discuss your concerns, as your satisfaction is of utmost importance to us.
JACKSON VILLE, AR
David G|2022 Chevrolet Colorado
Confirmed Service Customer
8/29/2025
Cara was absolutely amazing! She took care of everything and went above and beyond to ensure all of my issues and concerns were addressed. Her professionalism, attention to detail, and genuine care made the entire experience smooth and stress-free. I HIGHLY RECOMMEND her!
9/1/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Bale Chevrolet Company and we hope to see you again soon!
ALEXANDER, AR
Paula C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/29/2025
Quick and easy.
ANTHONY SMITH
9/1/2025
Paula, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
MAUD, TX
Misty G|2025 Chevrolet Colorado
Confirmed Service Customer
9/1/2025
Shannon was super helpful and provided exceptional customer service. Her communication was also above and beyond.
9/2/2025
Misty, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOTSPRINGS VILLAGE, AR
Mary H|2024 Chevrolet Trax
Confirmed Service Customer
9/1/2025
Kris knows my family alway awesome and Hunter bale it was the first time to meet you on my birthday on the 8/14 he is so nice and knows my dad and family. He is very easy on the eyes so is Kris but Bale is awesome
9/3/2025
Mary, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (800) 467-2253 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!
GREENBRIER, AR
Hanz G|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/30/2025
They don’t care about the customer’s time, only theirs. A lot of misinformation provided during sale, and very secretive. They sell lemons. The vehicle I purchased had to be repaired right off the lot. The service department is not very communicative. They don’t provide timely updates and they seem not to know what they are doing. They have had the car for days and still haven’t figured out anything.
DHANTE GIBSON
9/1/2025
Hanz, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (800) 467-2253 at your earliest convenience to discuss how we can turn this experience into a positive one.
BENTON, AR
Paul O|2016 Chevrolet Tahoe
Confirmed Service Customer
9/3/2025
Great service
9/3/2025
Paul, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
EL DORADO, AR
Harold Y|2019 Chevrolet Tahoe
Confirmed Service Customer
9/8/2025
Bale is the best! Point blank!
LITTLE ROCK, AR
Ronald M|2021 Chevrolet Tahoe
Confirmed Service Customer
9/10/2025
1. Prompt response to schedule service. 2. Diligent to get my vehicle back timely. 3. Service desk was easy to navigate. 4. Finally, In and Out. Thank you Bale Chev.
9/11/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
LITTLE ROCK, AR
Rod W|2021 Chevrolet Blazer
Confirmed Service Customer
9/11/2025
Did a great job and were timely with the finish.
9/12/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
Sonya S|2022 Chevrolet Equinox
Confirmed Service Customer
9/11/2025
Service was great and Dustin was very knowledgeable and my vehicle
9/12/2025
Sonya, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
LITTLE ROCK, AR
Antonio H|2019 Chevrolet Traverse
Confirmed Service Customer
9/12/2025
Knowledgeable staff
9/15/2025
Antonio, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!
PINE BLUFF, AR
Christine A|2024 GMC Yukon
Confirmed Service Customer
9/12/2025
Waited 3 hours for an oil change that never happened
9/15/2025
Christine, we regret to hear that you had this experience with us. Please contact us at (501) 221-9191 when you have an opportunity, and we will be more than happy to try and turn your experience around.
LITTLE ROCK, AR
John G|2001 Chevrolet Suburban
Confirmed Service Customer
9/13/2025
Great customer service!
9/15/2025
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
LITTLE ROCK, AR
Amber F|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
9/2/2025
Very welcoming and the communication was great. Love the breakfast bar area
9/3/2025
Amber, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HENSLEY, AR
Sharon G|2026 Chevrolet Silverado 1500
Confirmed Service Customer
9/9/2025
Steven was exceptional in the service depart! Rj in parts was great!
9/10/2025
Sharon, thank you so much for your positive comments about Bale Chevrolet Company - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTH LITTLE ROCK, AR
Stephon L|2017 Chevrolet Corvette
Confirmed Service Customer
9/9/2025
Very customer friendly
9/10/2025
Stephon, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
LITTLE ROCK, AR
Dwayne D|2018 Chevrolet Camaro
Confirmed Service Customer
9/9/2025
They got my car repaired in a timely manner and kept me informed
9/10/2025
Dwayne, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
LITTLE ROCK, AR
Siavash M|2015 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/10/2025
I just wished that when I take the time to make an appointment for my oil change, that it doesn’t take two hours for it. Please stay true to the appointment times and be punctual like I was. Thank you.
9/11/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 221-9191 to discuss your concerns, as your satisfaction is of utmost importance to us.
SHERWOOD, AR
Anna U|2013 Chevrolet Impala
Confirmed Service Customer
9/11/2025
Unhappy that I scheduled a oil change and still had to wait 1 hour and 20 minutes
9/12/2025
Anna, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (800) 467-2253 at your earliest convenience to discuss how we can turn this experience into a positive one.
LITTLE ROCK, AR
Larry B|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
9/15/2025
Professional and courteous service given. Really appreciated the quickness of the response in providing the service to my vehicle.
9/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
Pat B|2018 Chevrolet Equinox
Confirmed Service Customer
9/16/2025
The service was fast and the price was lower than the original estimate.
9/17/2025
Pat, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
Edward J|2019 GMC 1500 Sierra
Confirmed Service Customer
9/13/2025
Mechanic needs to remove greasy finger prints from vehicle when finish. This is the second vehicle i have had to clean up on returning home
9/15/2025
Edward, thank you for taking the time to leave us feedback about your experience with us. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you again providing this information so we can improve upon our services. We hope to hear from you soon. Bale Chevrolet Company - Service
LITTLE ROCK, AR
Ramona M|2023 Chevrolet Equinox
Confirmed Service Customer
9/14/2025
I went to the service department to obtain new tires. Jake is one of your service providers. He does a great job! He is courteous, kind and makes sure to fully explain everything, so that I can fully understand the work to be done. The technicians are fast and efficient. I traveled over and hour to get to them because I appreciate the job they do.
9/16/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MAYFLOWER, AR
Alan R|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/15/2025
I brought it in because it has shown 65 on the speed limit sign ever since I bought the truck for roads with no speed limit signs to get it fixed. Steven thought he knew how to fix it by doing an update. He sent me on to my next appointment and told me to start the update when I got home but don’t think it ever did the update because it still showing 65 for back roads without speed limit signs.
9/16/2025
Alan, we appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (800) 467-2253 at your earliest convenience to discuss how we can turn this experience into a positive one.
NORTH LITTLE ROCK, AR
Michael T|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
9/15/2025
Worked me in on a very tight day and took care of my situation that day.
9/16/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
BRINKLEY, AR
Billy L|2019 Chevrolet Equinox
Confirmed Service Customer
9/18/2025
Very pleasant environment and the team keeps you updated about your vehicle
LITTLE ROCK, AR
Aaron C|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/18/2025
Very unsatisfied and would like to talk to a manager Purchase my 2021 Chevy Silverado with 79,000 miles from y’all four months ago and already having transmission problems
9/21/2025
Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to discuss this with you. Please reach out to us at (800) 467-2253 at your earliest convenience to discuss how we can turn your experience into a positive one.
LITTLE ROCK, AR
Tj S|2022 GMC Yukon XL
Confirmed Service Customer
9/25/2025
Engine was making ticking noise so brought in for diagnosis (Yukon 3.0 duramax). Tech stated did not know what issue was and they would need to remove engine (30 hours) just to look at what the problem was. Also, no loaner would be available and job would be at least 1 month. This seemed excessive so had 2nd opinion. Cowboy Chevrolet picked up the vehicle and provided a loaner. They diagnosed in 1 day and stated 2nd injector was not firing. Car was fixed within 1 week and loaner provided to drive in short term. If you want poor and lazy service call Bale!
9/26/2025
Thank you for taking the time to leave us your honest feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (501) 221-9191 so we can work towards a resolution.
LITTLE ROCK, AR
Tina S|2023 Chevrolet Tahoe
Confirmed Service Customer
9/17/2025
The service rep was awesome and they got me in and out as quickly as they could with no appt. I was there three hours but that was my own fault for not making an appt.
9/17/2025
Tina, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
JACKSONVILLE, AR
Linda M|2023 Chevrolet Equinox
Confirmed Service Customer
9/17/2025
Easy scheduling and efficient service.
9/18/2025
Marshall, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Bale Chevrolet Company
LITTLE ROCK, AR
Carey N|2023 Buick Envision
Confirmed Service Customer
9/18/2025
Service advisor Dustin is great. Always very helpful and gets me in and out in a short time. Great service.
9/19/2025
Carey, we're happy you found our staff to be so supportive during your experience here at Bale Chevrolet Company - Service. Please let us know if there is anything else we can do for you; we are more than happy to help!
LITTLE ROCK, AR
Greg M|2016 Chevrolet Corvette
Confirmed Service Customer
9/19/2025
It was well worth it
9/22/2025
Greg, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTH LITTLE ROCK, AR
Tarasha L|2026 Chevrolet Trax
Confirmed Sales Customer
9/23/2025
Ron Liggins is amazing! My family and I have been working with him for years and every time he provides great customer service and ensure all questions are answered. Very pleasant to work with.
RONALD LIGGINS
9/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
David H|2024 Chevrolet Blazer
Confirmed Service Customer
9/25/2025
Good
9/27/2025
David, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
MABELVALE, AR
Brittney L|2025 Chevrolet Equinox EV
Confirmed Service Customer
9/25/2025
I arrived about 20 or so minutes before my appointment time in my Chevy equinox EV I was greeted and taken to the waiting area. Everyone was really polite. I seem to have waited over an hour or more for what I was told would only be a tire rotation, since I own EV before coming in, I knew that I had one tire where the sensor was reading low and I believe that I may have a nail in my tire that same sensor is still reading. The tire is low, which leads me to believe that my tires were not rotated.
9/28/2025
Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We'd like the opportunity to discuss this with you. Please reach out to us at (501) 221-9191 at your earliest convenience to discuss how we can turn your experience into a positive one.
NORTH LITTLE ROCK, AR
Steven W|2023 Chevrolet Tahoe
Confirmed Service Customer
9/26/2025
Very poor attitude from guy checking me out. Made me feel like he wished he didn’t have to deal with me or any customer.
9/29/2025
Steven, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (800) 467-2253 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
LITTLE ROCK, AR
Richard K|2018 Chevrolet Malibu
Confirmed Service Customer
9/28/2025
I brought my 2018 Malibu in due to a Tire Sensor being inop. The service representative was very courteous and professional. They got my car repaired quickly and correctly while I waited. The customer waiting area was comfortable, clean, and well stocked with coffee, water, and snacks. Great job Bale!
9/29/2025
Richard, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bale Chevrolet Company. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LONOKE, AR
Pat M|2024 Chevrolet Equinox EV
Confirmed Service Customer
9/29/2025
I thought everything was fine with getting my tires rotated and the maintenance check. Left there to go home & my car sounded like I had a flat so I turned around & went back to Bale to see what the problem was. The mechanic had failed to tighten some lug nuts & that was what the noise was. It's a miracle I didn't get on the freeway, that could have been a diaster.
9/30/2025
Pat, we appreciate you taking the time to leave us this feedback. Here at Bale Chevrolet Company, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (800) 467-2253 to discuss ways we can better serve you in the future.
PARRON, AR
Waymon T|2017 Chevrolet Impala
Confirmed Service Customer
10/4/2025
Car was checked and service completed the same
10/7/2025
We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
Miranda S|2025 Chevrolet Equinox
Confirmed Service Customer
10/6/2025
Stephen Curtain was awesome! Kept me informed and helped explain error codes my car was having.
10/8/2025
Miranda, thank you for your kind review; we are happy to pass along your comments to the team here at Bale Chevrolet Company - Service! We sincerely value your business and look forward to your next visit!
HOUSTON, AR
Hanz G|2025 Chevrolet Equinox EV
Confirmed Service Customer
10/6/2025
Very disappointed with the quality of the car once I drove off the lot. Scratches, and a noise from the door that was never fixed. after keeping the car for over a week at the shop with no resolution. Terrible service. I would give them zero starts if I could.
10/7/2025
Hanz, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to us at (800) 467-2253 at your earliest convenience to discuss how we can turn this experience into a positive one.
BENTON, AR
Elaine S|2023 GMC Acadia
Confirmed Service Customer
9/25/2025
Courteous, professional staff and service received
9/27/2025
Elaine, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MALVERN, AR
Bill Y|2016 Chevrolet Tahoe
Confirmed Service Customer
9/26/2025
Stephen Certain and Kevin are excellent! However, I was truly disappointed that cost to replace my front struts was $2700 compared to Firestone cost of$1100. That is a huge difference!! GM needs to be more competitive in their pricing!
9/29/2025
Bill, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (501) 221-9191 when you have a chance. Thank you, and we look forward to hearing from you.
LITTLE ROCK, AR
Carmell B|2024 Chevrolet Corvette
Confirmed Service Customer
9/27/2025
Always great
9/29/2025
Carmell, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
LITTLE ROCK, AR
Harold Y|2019 Chevrolet Tahoe
Confirmed Service Customer
9/29/2025
Very fast and responsive. Cara and Kris are great!
9/30/2025
We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
LITTLE ROCK, AR
Arzella T|2017 Chevrolet Impala
Confirmed Service Customer
10/3/2025
Service was timely, Customer service was great.
10/6/2025
Your satisfaction is our top priority. Thank you so much again for your feedback! We hope you have a great day!
LITTLE ROCK, AR
Andrew P|2021 Chevrolet Suburban
Confirmed Service Customer
10/8/2025
I just bought the vehicle, the day i got it something was wrong and were informed they had to fix it. I haven't even received title work to plate it. Yet when I bring it in to get fixed I still have to pay a deductible. In my opinion that is just bizarre, never had that happen at all.
10/9/2025
Andrew, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Bale Chevrolet Company - Service, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (501) 221-9191 to discuss ways we can better serve you in the future.
BRINKLEY, AR
Laura P|2021 Chevrolet Blazer
Confirmed Service Customer
10/8/2025
Everyone was communicative and my service was completed in great timing.
10/10/2025
Laura, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
NORTH LITTLE ROCK, AR
Kenny S|2015 Chevrolet Impala
Confirmed Service Customer
10/8/2025
Everything went well they checked everything on my car thank you for my Services
10/10/2025
Kenny, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
JACKSONVILLE, AR
Donna O|2012 Chevrolet Suburban
Confirmed Service Customer
10/8/2025
great service
10/10/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
LITTLE ROCK, AR
C Don G|2019 Chevrolet Suburban
Confirmed Service Customer
10/8/2025
Excellent mostly. Have been trying for months to get a wiper blade replaced but getting no response.
10/11/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LITTLE ROCK, AR
Michael H|2016 Chevrolet Camaro
Confirmed Service Customer
10/8/2025
This experience was horrible
10/11/2025
Michael, I would like to get some more details about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (800) 467-2253 so we can assist you further.
MAUMELLE, AR
Robert J|2024 GMC Yukon XL 1500
Confirmed Service Customer
10/9/2025
Wonderful as always. In and out in around an hour.
10/11/2025
Robert, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
LITTLE ROCK, AR
Randy G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/9/2025
Jake is my service advisor and he does a great job assisting me
10/12/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
LITTLE ROCK, AR
Ben A|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
10/13/2025
Stephen was very courteous. It took longer than expected but coming from the service industry, that is to be the case sometimes.
10/14/2025
Ben, we really appreciate your feedback! We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (800) 467-2253.
LITTLE ROCK, AR
John F|2017 Chevrolet Tahoe
Confirmed Service Customer
10/13/2025
Stephen was great. Promptly processed the service and the work was done quickly.
10/13/2025
John, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
William B|2018 Chevrolet Equinox
Confirmed Service Customer
10/15/2025
Bale Chevrolet is always quick and every one is so polite.
10/16/2025
William, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bale Chevrolet Company - Service. We sincerely value your business and look forward to your next visit!
BENTON, AR
George T|2012 Chevrolet Cruze
Confirmed Service Customer
10/15/2025
good customer service
10/16/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LITTLE ROCK, AR
Eugene R|2017 Chevrolet Equinox
Confirmed Service Customer
10/6/2025
Thank you for pickup call. After arriving at dealership, the cold water was appreciated greatly.
10/7/2025
Eugene, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
JACKSON VILLE, AR
Rv R|2016 Chevrolet Equinox
Confirmed Service Customer
10/8/2025
Mr. Stephen Certain was VERY PROFESSIONAL, COURTEOUS, AND RESPECTFUL and took care of our needs along with other associates. Thank you
10/10/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Bale Chevrolet Company! If you have any further questions, please give us a call. We're always happy to help!
LITTLE ROCK, AR
Jeanette W|2024 Chevrolet Trax
Confirmed Service Customer
10/8/2025
i love the customer service and everyone there has a very nice attitude. and loving environment.
10/10/2025
Jeanette, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
SEARCY, AR
Kayla B|2024 Chevrolet Malibu
Confirmed Service Customer
10/9/2025
Good people!!!
10/12/2025
Your satisfaction is our top priority. Thank you so much again for your feedback! We hope you have a great day!
LITTLE ROCK, AR
Adam S|2016 Chevrolet Camaro
Confirmed Service Customer
10/10/2025
My service advisor Dustin was professional as always. My service was performed in a timely manner and I was kept informed of the progress on my vehicle throughout my service. Great job Dustin and Bale Chevrolet. They are the only service department that I trust to work on my vehicles!
10/12/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRYANT, AR
Bradley B|2019 Chevrolet Colorado
Confirmed Service Customer
10/10/2025
I have given communication during oil, change and break inspection and then approval for brake and rotor replacement
10/12/2025
Bradley, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
LITTLE ROCK, AR
Jack E|2023 Chevrolet Tahoe
Confirmed Service Customer
10/20/2025
Great, not much wait time.
10/21/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
CARLISLE, AR
Stephen D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/20/2025
Had appointment for oil change at 9am. Was going to wait for the truck. Sat around until 10:30. Went to check with service rep and saw the truck sitting on the lot. They hadn’t even started on it. Had my wife come get me. They finally got to it around 1pm
10/21/2025
Stephen, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (800) 467-2253 so we can work towards a resolution.
LITTLE ROCK, AR
Lara S|2018 GMC Yukon XL
Confirmed Service Customer
10/16/2025
Great service!
10/19/2025
Lara, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
LITTLE ROCK, AR
Gregory B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/16/2025
Outstanding oil changing service!
10/19/2025
Gregory, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
HENSLEY, AR
Judith M|2016 Buick LaCrosse
Confirmed Service Customer
10/20/2025
Knowledgeable Staff and Good Snacks
10/21/2025
Judith, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
LITTLE ROCK, AR
Gerald G|2022 Chevrolet Tahoe
Confirmed Service Customer
10/21/2025
Very quick to get problem solved
10/21/2025
Gerald, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
LITTLE ROCK, AR
Shandra F|2016 Chevrolet Malibu Limited
Confirmed Service Customer
10/21/2025
N/A
10/22/2025
Shandra, thank you for the four star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!
LITTLE ROCK, AR
James G|2016 GMC 2500HD Sierra
Confirmed Service Customer
10/21/2025
My fuel system has failed 3 times, the cp4 is junk and out over $25,000 dollars. Life long GM customer, no more.
10/22/2025
James, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (800) 467-2253 so we can assist you further.
LITTLE ROCK, AR
Bettye J|2014 Chevrolet Impala
Confirmed Service Customer
10/22/2025
Great job. On time
10/23/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
LITTLE ROCK, AR
Patrick H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/23/2025
Dustin is an awesome service advisor. I appreciate all that he does. Very friendly, professional and efficient.
10/25/2025
Patrick, thank you for your kind review; we are happy to pass along your comments to the team here at Bale Chevrolet Company! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
Arley W|2019 Chevrolet Corvette
Confirmed Service Customer
10/27/2025
They were quick to get me checked in and getting the car serviced.
10/28/2025
Arley, it is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
HOT SPRINGS, AR
Maurizio Z|2016 Chevrolet Tahoe
Confirmed Service Customer
10/27/2025
good as usual
10/27/2025
Your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Bale Chevrolet Company - Service
LITTLE ROCK, AR
Danny U|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/28/2025
Cara is great
10/29/2025
Danny, we're happy you found our staff to be so supportive during your experience here at Bale Chevrolet Company. Please let us know if there is anything else we can do for you; we are more than happy to help!
NORTH LITTLE ROCK, AR
William G|2019 Chevrolet Equinox
Confirmed Service Customer
10/29/2025
Always a nice experience. Lovely waiting area with great accomodations
10/31/2025
William, thank you so much for your positive comments about Bale Chevrolet Company! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
Coty A|2019 GMC 1500 Sierra
Confirmed Service Customer
11/3/2025
Service was fast and fair.
11/4/2025
Coty, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
LITTLE ROCK, AR
Milton L|2020 GMC Acadia
Confirmed Service Customer
11/3/2025
Just superb, from start to finish! Thank you
11/4/2025
Milton, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
LITTLE ROCK, AR
Bill W|2019 Chevrolet Tahoe
Confirmed Service Customer
11/5/2025
Good service and Stephen Certain is a very helpful maintenance advisor. Please, please fix this…..EVERY time I’ve been in for service I’ve had to spend time scrubbing greasy boot prints off the driver side floor mat!!!! I know the shop floor is dirty but either protect the floor or clean up grease before retuning it to me!!!
11/6/2025
Bill, thank you for taking the time to leave us your honest feedback. We will use your comments to refine our efforts to ensure this issue does not happen again.
LITTLE ROCK, AR
Larry B|2014 Chevrolet Malibu
Confirmed Service Customer
11/5/2025
Friendly service and the service was an excellent experience
11/6/2025
Larry, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CONWAY, AR
Michael H|2016 Chevrolet Tahoe
Confirmed Service Customer
11/5/2025
Bale is always a great experience.
11/6/2025
Michael, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
LITTLE ROCK, AR
Sonya S|2022 Chevrolet Equinox
Confirmed Service Customer
11/6/2025
Good timing of completing my appointment.
11/7/2025
Sonya, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LITTLE ROCK, AR
Sterling I|2022 Chevrolet Trax
Confirmed Service Customer
10/23/2025
Service was a little slow on this day.
10/25/2025
We regret to hear that you are displeased with your recent experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (800) 467-2253.
LITTLE ROCK, AR
Nate F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/26/2025
Great service
10/27/2025
Nate, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
LITTLE ROCK, AR
Ellen O|2013 Chevrolet Impala
Confirmed Service Customer
11/2/2025
Brought car in for routine oil change. It was done in a timely manner.
11/5/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
LITTLE ROCK, AR
Michael G|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
11/8/2025
It was great , service was excellent, I would recommend it to anyone
11/10/2025
Michael, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
Aytekin O|2016 GMC Yukon XL
Confirmed Service Customer
11/10/2025
Very timely
11/11/2025
We are very happy to have provided you with such a positive experience! We hope to see you soon!
LITTLE ROCK, AR
David L|2020 GMC 1500 Sierra
Confirmed Service Customer
11/10/2025
Dustin was very helpful and attentive to questions
11/11/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
LITTLE ROCK, AR
Angie W|2023 Chevrolet Traverse
Confirmed Service Customer
11/10/2025
Everything was smooth and easy.
11/11/2025
We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
Corita W|2014 Chevrolet Equinox
Confirmed Service Customer
11/10/2025
Very professional
11/11/2025
Corita, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Frank V|2019 Buick Enclave
Confirmed Service Customer
11/11/2025
Resolved car starting issue
11/12/2025
Frank, we really appreciate your feedback! If you're ever in need of more help, please let us know!
LITTLE ROCK, AR
Gregory H|2024 Chevrolet Tahoe
Confirmed Service Customer
11/12/2025
I had a 10:30 “confirmed” reservation for a routine oil change and tire rotation. I showed up at 10:15 and I was still at the dealership waiting area at 1:30??? I also requested via text my tire pressure be checked as it was low. When I got my vehicle, the tire pressure was 30 PSI on my monitor causing a return trip and another hour of time making the whole experience with a “confirmed” reservation over 4 hours. I have always done business with Bale and this was an unexpected service lapse.
LITTLE ROCK, AR
Karen C|2015 Chevrolet Equinox
Confirmed Service Customer
11/6/2025
Great team, kept me informed on status of my car
11/7/2025
Karen, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
NORTH LITTLE ROCK, AR
Linda F|2017 Chevrolet Suburban
Confirmed Service Customer
11/7/2025
This was a two-part service of our suburban infotainment system. The first part was a diagnostic. We were told this could take several days. The explanation was somewhat vague. Dropped the vehicle off on a Tuesday morning. After a couple of calls by Thursday, the best we could tell nothing had been done to diagnose the issue. We asked to pick the car up Friday for the weekend to return it Monday morning. By Tuesday, we had an answer which is what was suspected from the beginning. Three days or so to get the part. We again dropped the vehicle, this time on Thursday morning. In 3 hours service was complete and so far appears to be working fine. In conclusion, our view is a D grade for evaluation phase and an A for actual installation.
11/8/2025
Linda, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
LITTLE ROCK, AR
Martin W|2023 Chevrolet Corvette
Confirmed Service Customer
11/8/2025
Got the job done at a fair price!!
11/10/2025
Martin, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
MAUMELLE, AR
Valerie K|2024 Chevrolet Traverse
Confirmed Service Customer
11/8/2025
Very professional staff. Enjoyed the courtesy shuttle to my house.
11/10/2025
Valerie, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
LITTLE ROCK, AR
Sharie S|2016 Buick Encore
Confirmed Service Customer
11/12/2025
Service was completed in a timely manner and my advisor kept me informed every step of the way. Thank goodness for extended warranty! Bale makes it easy and handled all of the process with them. Thank you Bale Chevrolet Service department for exceeding expectations every time I visit!
11/13/2025
Sharie, thank you so much for your positive comments about Bale Chevrolet Company - Service! We are always more than happy to assist you if anything else comes up. Take care!
BENTON, AR
Michelle R|2023 Chevrolet Trailblazer
Confirmed Service Customer
11/14/2025
Dropped the car off for an oil change. Everything went smoothly!
11/17/2025
Michelle, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.
LITTLE ROCK, AR
Joy S|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
11/17/2025
It was good the people were very friendly
11/18/2025
Joy, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
CAMDEN, AR
Carol H|2018 Chevrolet Equinox
Confirmed Service Customer
11/12/2025
As always, I had an experience that made me feel like I was very special and I love the people there, they are like family only nicer (ha ha)
11/13/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PARON, AR
Annette W|2015 Chevrolet Equinox
Confirmed Service Customer
11/12/2025
Everything was taken care of in a timely manner.
11/13/2025
Annette, we really appreciate your positive review! If you're ever in need of more help, please let us know!
LITTLE ROCK, AR
Mauricio A|2007 Chevrolet Suburban
Confirmed Service Customer
11/21/2025
Cara was extremely helpful
11/24/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
Alan W|2024 Chevrolet Colorado
Confirmed Service Customer
11/21/2025
I always get excellent service at Bale Chevrolet. They are concerned with keeping my vehicle in top notch shape and the service managers are always professional and kind. Keep up the great job!
11/25/2025
Thanks Alan! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
MAUMELLE, AR
Ricky M|2024 GMC Sierra 1500
Confirmed Service Customer
11/25/2025
After dropping off the vehicle, there was definitely lack of communication. After leaving multiple messages and txting via the number they sent us, there was still no response. The information to follow the vehicle status showed the work was completed, but we could not get anyone to respond to us. We finally drove 1.5 hours to get an update! When we arrived, there was one person in the service dept and she knew nothing about the vehicle. She could not find the paperwork and it was finally determined the vehicle was ready to pick up. Dustin and Jake, both, response was very disappointing and virtually no apology for not returning calls during the 3 day process. This will be the last time we will use Bale for service. It had not been like this in the past when we have used Bale.
11/25/2025
Ricky, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. When you have an opportunity, please reach out to us at (800) 467-2253 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
LITTLE ROCK, AR
Alexandra G|2017 Chevrolet Traverse
Confirmed Service Customer
11/25/2025
My service appointment was for an air bag recall. My appointment was scheduled several weeks out to allow for receipt of the order for the necessary part. Yet, the part was not in stock and I did not get the service completed. I have to reschedule the appointment and again go through the hassle of alternative transportation for the day.
11/25/2025
Alexandra, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (800) 467-2253 at your earliest convenience to discuss how we can turn this experience into a positive one.
ALEXANDER, AR
Justin D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/18/2025
Always service with a smile. Can’t say enough. Thank you, Steven!!
11/20/2025
Thank you so much for your positive comments about Bale Chevrolet Company - Service! We look forward to your next visit! Take care!
LITTLE ROCK, AR
Jewel B|2022 Chevrolet Colorado
Confirmed Service Customer
11/19/2025
courteous and very timely. great job!
11/21/2025
Brown, it is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!
LITTLE ROCK, AR
Philip M|2023 Chevrolet Traverse
Confirmed Service Customer
11/19/2025
NA
11/21/2025
Philip, thank you for the high star rating! We hope to see you soon!
LITTLE ROCK, AR
Lanier J|2018 GMC Acadia
Confirmed Service Customer
11/19/2025
They are always good with finding the issue and repairing it in a timely manner.
11/23/2025
Lanier, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
Larry W|2007 Chevrolet Silverado
Confirmed Service Customer
11/21/2025
I trust the work to be good quality
11/24/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
LITTLE ROCK, AR
Travis B|2012 GMC Yukon
Confirmed Service Customer
11/24/2025
Terrible
11/24/2025
Travis, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (800) 467-2253 to discuss your concerns, as your satisfaction is of utmost importance to us.
LITTLE ROCK, AR
Melissa C|2008 Chevrolet Tahoe
Confirmed Service Customer
11/27/2025
I scheduled an appointment a week out, dropped my car off on time, and the part wasn’t in stock. I had to leave my car over night and was notified around 3:00 the next day it was completed. Service was great, people were friendly- just not prepared for my appointment
11/28/2025
Melissa, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (800) 467-2253.
LITTLE ROCK, AR
Zandalisa H|2020 Chevrolet Equinox
Confirmed Service Customer
11/27/2025
You guys provide Bam Fabulous services. Thanks again. . .
11/28/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
LITTLE ROCK, AR
Amber F|2018 Chevrolet Traverse
Confirmed Service Customer
12/2/2025
Always good experience whenever I get my vehicle serviced, greeted at door.
12/2/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
HENSLEY, AR
Donna T|2020 Chevrolet Malibu
Confirmed Service Customer
12/2/2025
We enjoyed the quiet, comfortable waiting room. The personnel with whom we dealt ( a very nice woman) made us comfortable and kept us informed of the progress of our tune-up! I love Bale Chevrolet. Donna Williams Teague.
12/3/2025
Donna, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
LITTLE ROCK, AR
Sharon H|2015 Chevrolet Traverse
Confirmed Service Customer
12/3/2025
There was no wait and I was kept informed about what was needed.
12/3/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
LITTLE ROCK, AR
John M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/3/2025
pleasant and quick
12/4/2025
John, we really appreciate your positive review! If you're ever in need of more help, please let us know!
BAUXITE, AR
Cedric N|2026 Chevrolet Colorado
Confirmed Sales Customer
12/4/2025
False advertising
JOHN RICE
12/5/2025
Cedric, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (800) 467-2253 so we can make your experience a positive one.
SHERWOOD, AR
Troy D|2015 GMC 1500 Sierra
Confirmed Service Customer
12/9/2025
Great
12/10/2025
Troy, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
LITTLE ROCK, AR
Morris L|2023 GMC Yukon
Confirmed Service Customer
12/9/2025
Good experience.
12/10/2025
Morris, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
LITTLE ROCK, AR
Patricia P|2025 Chevrolet Trailblazer
Confirmed Service Customer
12/10/2025
I had to wait on vehicle to be serviced but I requested that when I scheduled appt. Steve was very nice to work with & did some work had a good cup of coffee.Thank you. Pat Purifoy 2025 Chev Trailblazer
12/10/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
LITTLE ROCK, AR
Joseph R|2025 Chevrolet Blazer
Confirmed Sales Customer
12/10/2025
Very good experience
AUSTIN GRASLE
12/10/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
LITTLE ROCK, AR
Tanner K|2014 GMC 1500 Sierra
Confirmed Service Customer
12/11/2025
Came in for an oil change and rotation. Work was completed promptly. I enjoyed a coffee in the break area while getting a little work done using the WiFi.
12/12/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Camisa S|2016 Chevrolet Camaro
Confirmed Service Customer
11/26/2025
Car still shaking and misfiring
11/27/2025
Camisa, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (800) 467-2253 when you have a chance. Thank you, and we look forward to hearing from you.
N LITTLE ROCK, AR
Whiitney I|2011 Chevrolet Malibu
Confirmed Service Customer
11/26/2025
My oil was changed and they didn’t put a sticker on my window nor changed my system reader to start my oil change light over .
11/26/2025
Whiitney, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Bale Chevrolet Company (800) 467-2253
BENTON, AR
Larry B|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
12/1/2025
Highly professional and courteous treatment by Bale Chevrolet staff.
12/2/2025
Larry, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
LITTLE ROCK, AR
Barron G|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/2/2025
Service was quick after the part came in
12/3/2025
Barron, It is great to hear everything was done quickly and to your satisfaction! Until the next time we meet, take care!
CABOT, AR
Bradley D|2021 Chevrolet Tahoe
Confirmed Service Customer
12/3/2025
Service personnel are always prompt, knowledgable and friendly. Appreciate the text updates. Easy to schedule. Great eerience
12/3/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
LITTLE ROCK, AR
Mary R|2021 Chevrolet Blazer
Confirmed Service Customer
12/4/2025
My vehicle was taken back quickly and the repairs were done in an efficient manner.
12/5/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!
LITTLE ROCK, AR
Donna T|2020 Chevrolet Malibu
Confirmed Service Customer
12/10/2025
Yhe clerk understood my problem and sent me a text in the event I would have a question or concern while I waited for the repair!
12/11/2025
Donna, we're happy you found our staff to be so supportive during your experience here at Bale Chevrolet Company - Service. Please let us know if there is anything else we can do for you; we are more than happy to help!
LITTLE ROCK, AR
Rob A|2024 GMC Sierra 2500 HD
Confirmed Service Customer
12/11/2025
Good courteous service. Would come back again.
12/12/2025
Rob, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Bale Chevrolet Company
FALL BROOK, CA
Bobby G|2025 Chevrolet Equinox
Confirmed Service Customer
12/11/2025
Was better than last visit.
REDFIELD, AR
Kiril J|2018 Chevrolet Traverse
Confirmed Service Customer
12/12/2025
I appreciate the timeliness of the service visit. I really appreciated not trying to over sell for a service that l had not requested.
12/12/2025
Kiril, thank you so much for your positive comments about Bale Chevrolet Company! We sincerely value your business and look forward to your next visit!
LITTLE ROCK, AR
Kenny S|2015 Chevrolet Impala
Confirmed Service Customer
12/15/2025
Good Service don't wait a long time when you are early, the will text you when they are finished 😉
12/15/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
JACKSONVILLE, AR
Richard H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/15/2025
On time and professional
12/15/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
LITTLE ROCK, AR
H B|2015 Chevrolet Suburban
Confirmed Service Customer
12/15/2025
CUSTOMER SERVICE was EXCELLENT! CARA CORDER, again, provided HIGH LEVEL QUALITY CUSTOMER SERVICE. CAR CORDER is out GO TO SERVICE REPRESENTATIVE. With CARA CORDER we know that ur service is going to be done correctly and she will follow through.
12/16/2025
Turner, we're happy you found our staff to be so supportive during your experience here at Bale Chevrolet Company - Service. Please let us know if there is anything else we can do for you; we are more than happy to help!
LITTLE ROCK, AR
Bob M|2024 GMC Yukon
Confirmed Service Customer
12/16/2025
Courteous and respectful.
12/17/2025
Bob, our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
LITTLE ROCK, AR
Eugene R|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
12/16/2025
Making a doesn’t seam to matter any more. The few services I receive for my wife’s vehicle and mend has take more than three hours to wake for repairs to be completed. I have a vehicle there today. We’re still waiting. It been there for a week now. I once to days for battery chance. I’ve never had such bad service in the 7 or 8 vehicles I’ve purchased in 30 years as being a loyal customer. I’m very disappointed in the services department that provided service lately . Making an appointment doesn’t matter anymore. My oil change took 3 hour plus on yesterday. After the service staff told to bring my truck in. He stated “we’re not busy”. Lol !! Please be advised customers time is just as important as anyone’s else’s.
12/17/2025
Eugene, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (800) 467-2253. We look forward to hearing from you.
JACKSON VILLE, AR
Steven D|2019 Chevrolet Blazer
Confirmed Service Customer
12/16/2025
Cara eas fast, professional, efficient and empathic.
12/17/2025
Steven, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
JACKSONVILLE, AR
Tanya A|2017 Chevrolet Camaro
Confirmed Service Customer
12/13/2025
Always so helpful and this time I had a problem and no appointment and they worked me in and took care of my problem.
12/14/2025
Tanya, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PARON, AR
Gary W|2023 Chevrolet Traverse
Confirmed Service Customer
12/14/2025
We needed to get my wife's vehicle serviced so we stopped in and asked if they could get to us that afternoon. They told us they could. We went into the lounge and had a cup of hot chocolate while waiting. Our salesman came by and asked how we were doing. We chatted with him a while and then our service person came by to tell us our vehicle was ready. We were amazed how quickly they serviced our vehicle. Excellent service!
12/15/2025
Gary, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
Jason R|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/15/2025
Shannon is very helpful to get me checked in and setup with service. Service has been good.
12/15/2025
Jason, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
PARON, AR
Michael T|2012 GMC 1500 Sierra
Confirmed Service Customer
12/15/2025
Drop my vehicle off and was able to get a ride back to work while the work was being done on my vehicle
12/16/2025
Michael! We're so happy we were able to help you out! We look forward to your next visit! Take care!
LITTLE ROCK, AR
Rebecca A|2020 Chevrolet Sonic
Confirmed Service Customer
12/17/2025
We got there a bit early and just relaxed in the waiting room. It was done quickly and a great job taking care of our.
12/18/2025
Rebecca, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
N LITTLE ROCK, AR
Kathy M|2024 Chevrolet Trax
Confirmed Service Customer
12/19/2025
My appt for oil change and tire rotation. Was told would take about 1 1/2 hrs and took 2 1/2 hrs. Service man at desk said others were put in front of me because said was going to walk home - decided not too and satin dealership entire time. Not one person spoke to me entire time or asked if I needed anything.
12/20/2025
Kathy, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (800) 467-2253 at your earliest convenience to discuss how we can turn this experience into a positive one.
LITTLE ROCK, AR
Linda M|2023 Chevrolet Equinox
Confirmed Service Customer
12/22/2025
Had an appointment, got in timely, service was performed timely. The order technician was friendly and polite.
12/22/2025
Linda, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
John K|2024 Chevrolet Malibu
Confirmed Service Customer
12/18/2025
The whole process was easy from start to finish!
12/19/2025
John, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
LITTLE ROCK, AR
Judy B|2003 Chevrolet SSR
Confirmed Service Customer
12/18/2025
We arrived without an appointment but Cara rose to the occasion and spoiled us! Our SSR was quickly serviced and we were back on the road in a short time. While we waited we received updates. Bale often surprises yet never disappoints!
12/19/2025
Judy, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
LITTLE ROCK, AR
Shelton F|2014 Chevrolet Impala
Confirmed Service Customer
12/20/2025
The service provided took less than an hour to complete.
12/22/2025
Shelton, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
PINE BLUFF, AR
Marcus W|2023 Chevrolet Colorado
Confirmed Service Customer
12/23/2025
Dustin bishop was amazing, although the issue I was having was at best to say mysterious. He took my truck in for diagnostics, with a slight clue of what was causing it. After a day his team found the problem and quickly went to resolve it. Making sure I had adequate transportation in the downtime
12/24/2025
Marcus, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
Roger P|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
1/7/2026
The staff were friendly and took care of my service in a timely manner
1/8/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
MAUMELLE, AR
Tarasha L|2021 Chevrolet Blazer
Confirmed Service Customer
1/20/2026
I set up an appointment for Monday (12/29) at 7am for my car to be serviced. When setting up, the rep told me they would need to keep 2 days. I asked if Monday counts as part of the 2 days because I’ve had a similar problem with Bale a few months ago where the shop did not contact me and kept my car a week. The rep stated yes, I should know something by close of business Tuesday. Well turns out i had the same experience as before with my car still being in the shop for days with no movement. Steve texted me on Friday (1/2) stating tech will work on it Monday (1/5). I asked him if I could come get my car because I need for the weekend and will bring back Monday. He stated the headliner is down and all the techs left for the day. I asked for a courtesy car since my car was only supposed to be in shop 2 days and now it’s over a week with no progress. Then he stated I could come get car, they close at 6. Which is concerning because he just told me the headliner was down. A few mins later he called me and stated the tech will be working tomorrow can I leave my car until tomorrow. I asked if I’m able to come get my car tomorrow regardless of if the tech can repair or not because I need a car. I’ve been without one since Monday. I had a similar situation a few months ago. Im not even sure if my car was being worked on because based on the status tracker, it was not even touched until after 2:49pm Wednesday (12/31) after I asked for an update. I don’t know why appointments are scheduled if it means leaving a car parked untouched for days. I see there are other customer complaints about this as well. Something needs to change with this process. I don’t even want to take my car to Bale any more to be serviced
1/21/2026
We regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (501) 221-9191 so we can work towards a resolution.
LITTLE ROCK, AR
Stanley M|2021 Chevrolet Suburban
Confirmed Service Customer
12/22/2025
Cara did an excellent job helping me get my car ready
12/23/2025
Stanley, we're happy you found our staff to be so supportive during your experience here at Bale Chevrolet Company. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
N LITTLE ROCK, AR
Robert T|2004 Chevrolet Tahoe
Confirmed Service Customer
1/5/2026
As always, the Bale Service team was prompt and professional and had me on my way in no time.
1/6/2026
Robert, thank you so much for your positive comments about Bale Chevrolet Company! We do hope we can be of assistance in the future. Take care!
LITTLE ROCK, AR
David M|2023 Chevrolet Equinox
Confirmed Service Customer
1/20/2026
Worked me in within a few hours after I was late (and called to say so) for my oil change appt.
1/21/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LITTLE ROCK, AR
Terry P|2024 Chevrolet Colorado
Confirmed Service Customer
1/20/2026
Cara was great as usual and I really love how the technicians leave the seat, mirrors etc.. just how you brought it in. They do a great job at Bale!
1/21/2026
Terry, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
REDFIELD, AR
Jack E|2026 Chevrolet Tahoe
Confirmed Sales Customer
1/21/2026
Great people
JARED THOMPSON
1/22/2026
Jack, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
CARLISLE, AR