Our Reviews
Arley W|2019 Chevrolet Corvette
Confirmed Service Customer
10/27/2025
They were quick to get me checked in and getting the car serviced.
10/28/2025
Arley, it is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
HOT SPRINGS, AR
Martin W|2023 Chevrolet Corvette
Confirmed Service Customer
11/8/2025
Got the job done at a fair price!!
11/10/2025
Martin, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
MAUMELLE, AR
Aytekin O|2016 GMC Yukon XL
Confirmed Service Customer
11/10/2025
Very timely
11/11/2025
We are very happy to have provided you with such a positive experience! We hope to see you soon!
LITTLE ROCK, AR
David L|2020 GMC 1500 Sierra
Confirmed Service Customer
11/10/2025
Dustin was very helpful and attentive to questions
11/11/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
LITTLE ROCK, AR
Bill W|2019 Chevrolet Tahoe
Confirmed Service Customer
11/5/2025
Good service and Stephen Certain is a very helpful maintenance advisor. Please, please fix this…..EVERY time I’ve been in for service I’ve had to spend time scrubbing greasy boot prints off the driver side floor mat!!!! I know the shop floor is dirty but either protect the floor or clean up grease before retuning it to me!!!
11/6/2025
Bill, thank you for taking the time to leave us your honest feedback. We will use your comments to refine our efforts to ensure this issue does not happen again.
LITTLE ROCK, AR
Larry B|2014 Chevrolet Malibu
Confirmed Service Customer
11/5/2025
Friendly service and the service was an excellent experience
11/6/2025
Larry, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CONWAY, AR
Michael H|2016 Chevrolet Tahoe
Confirmed Service Customer
11/5/2025
Bale is always a great experience.
11/6/2025
Michael, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
LITTLE ROCK, AR
Linda F|2017 Chevrolet Suburban
Confirmed Service Customer
11/7/2025
This was a two-part service of our suburban infotainment system. The first part was a diagnostic. We were told this could take several days. The explanation was somewhat vague. Dropped the vehicle off on a Tuesday morning. After a couple of calls by Thursday, the best we could tell nothing had been done to diagnose the issue. We asked to pick the car up Friday for the weekend to return it Monday morning. By Tuesday, we had an answer which is what was suspected from the beginning. Three days or so to get the part. We again dropped the vehicle, this time on Thursday morning. In 3 hours service was complete and so far appears to be working fine. In conclusion, our view is a D grade for evaluation phase and an A for actual installation.
11/8/2025
Linda, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
LITTLE ROCK, AR
Nate F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/26/2025
Great service
10/27/2025
Nate, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
LITTLE ROCK, AR
Ellen O|2013 Chevrolet Impala
Confirmed Service Customer
11/2/2025
Brought car in for routine oil change. It was done in a timely manner.
11/5/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
LITTLE ROCK, AR
Gregory H|2024 Chevrolet Tahoe
Confirmed Service Customer
11/12/2025
I had a 10:30 “confirmed” reservation for a routine oil change and tire rotation. I showed up at 10:15 and I was still at the dealership waiting area at 1:30??? I also requested via text my tire pressure be checked as it was low. When I got my vehicle, the tire pressure was 30 PSI on my monitor causing a return trip and another hour of time making the whole experience with a “confirmed” reservation over 4 hours. I have always done business with Bale and this was an unexpected service lapse.
LITTLE ROCK, AR
Carol H|2018 Chevrolet Equinox
Confirmed Service Customer
11/12/2025
As always, I had an experience that made me feel like I was very special and I love the people there, they are like family only nicer (ha ha)
11/13/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PARON, AR
Danny U|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/28/2025
Cara is great
10/29/2025
Danny, we're happy you found our staff to be so supportive during your experience here at Bale Chevrolet Company. Please let us know if there is anything else we can do for you; we are more than happy to help!
NORTH LITTLE ROCK, AR
Coty A|2019 GMC 1500 Sierra
Confirmed Service Customer
11/3/2025
Service was fast and fair.
11/4/2025
Coty, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
LITTLE ROCK, AR
Michael G|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
11/8/2025
It was great , service was excellent, I would recommend it to anyone
11/10/2025
Michael, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
Jewel B|2022 Chevrolet Colorado
Confirmed Service Customer
11/19/2025
courteous and very timely. great job!
11/21/2025
Brown, it is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!
LITTLE ROCK, AR
Philip M|2023 Chevrolet Traverse
Confirmed Service Customer
11/19/2025
NA
11/21/2025
Philip, thank you for the high star rating! We hope to see you soon!
LITTLE ROCK, AR
Ricky M|2024 GMC Sierra 1500
Confirmed Service Customer
11/25/2025
After dropping off the vehicle, there was definitely lack of communication. After leaving multiple messages and txting via the number they sent us, there was still no response. The information to follow the vehicle status showed the work was completed, but we could not get anyone to respond to us. We finally drove 1.5 hours to get an update! When we arrived, there was one person in the service dept and she knew nothing about the vehicle. She could not find the paperwork and it was finally determined the vehicle was ready to pick up. Dustin and Jake, both, response was very disappointing and virtually no apology for not returning calls during the 3 day process. This will be the last time we will use Bale for service. It had not been like this in the past when we have used Bale.
11/25/2025
Ricky, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. When you have an opportunity, please reach out to us at (800) 467-2253 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
LITTLE ROCK, AR
Maurizio Z|2016 Chevrolet Tahoe
Confirmed Service Customer
10/27/2025
good as usual
10/27/2025
Your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Bale Chevrolet Company - Service
LITTLE ROCK, AR
Sonya S|2022 Chevrolet Equinox
Confirmed Service Customer
11/6/2025
Good timing of completing my appointment.
11/7/2025
Sonya, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LITTLE ROCK, AR
Karen C|2015 Chevrolet Equinox
Confirmed Service Customer
11/6/2025
Great team, kept me informed on status of my car
11/7/2025
Karen, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
NORTH LITTLE ROCK, AR
Lanier J|2018 GMC Acadia
Confirmed Service Customer
11/19/2025
They are always good with finding the issue and repairing it in a timely manner.
11/23/2025
Lanier, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
Mauricio A|2007 Chevrolet Suburban
Confirmed Service Customer
11/21/2025
Cara was extremely helpful
11/24/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
Alan W|2024 Chevrolet Colorado
Confirmed Service Customer
11/21/2025
I always get excellent service at Bale Chevrolet. They are concerned with keeping my vehicle in top notch shape and the service managers are always professional and kind. Keep up the great job!
11/25/2025
Thanks Alan! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
MAUMELLE, AR
Travis B|2012 GMC Yukon
Confirmed Service Customer
11/24/2025
Terrible
11/24/2025
Travis, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (800) 467-2253 to discuss your concerns, as your satisfaction is of utmost importance to us.
LITTLE ROCK, AR
Alexandra G|2017 Chevrolet Traverse
Confirmed Service Customer
11/25/2025
My service appointment was for an air bag recall. My appointment was scheduled several weeks out to allow for receipt of the order for the necessary part. Yet, the part was not in stock and I did not get the service completed. I have to reschedule the appointment and again go through the hassle of alternative transportation for the day.
11/25/2025
Alexandra, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (800) 467-2253 at your earliest convenience to discuss how we can turn this experience into a positive one.
ALEXANDER, AR
William G|2019 Chevrolet Equinox
Confirmed Service Customer
10/29/2025
Always a nice experience. Lovely waiting area with great accomodations
10/31/2025
William, thank you so much for your positive comments about Bale Chevrolet Company! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
Milton L|2020 GMC Acadia
Confirmed Service Customer
11/3/2025
Just superb, from start to finish! Thank you
11/4/2025
Milton, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
LITTLE ROCK, AR
Frank V|2019 Buick Enclave
Confirmed Service Customer
11/11/2025
Resolved car starting issue
11/12/2025
Frank, we really appreciate your feedback! If you're ever in need of more help, please let us know!
LITTLE ROCK, AR
Michelle R|2023 Chevrolet Trailblazer
Confirmed Service Customer
11/14/2025
Dropped the car off for an oil change. Everything went smoothly!
11/17/2025
Michelle, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.
LITTLE ROCK, AR
Joy S|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
11/17/2025
It was good the people were very friendly
11/18/2025
Joy, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
CAMDEN, AR
Larry W|2007 Chevrolet Silverado
Confirmed Service Customer
11/21/2025
I trust the work to be good quality
11/24/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
LITTLE ROCK, AR
Melissa C|2008 Chevrolet Tahoe
Confirmed Service Customer
11/27/2025
I scheduled an appointment a week out, dropped my car off on time, and the part wasn’t in stock. I had to leave my car over night and was notified around 3:00 the next day it was completed. Service was great, people were friendly- just not prepared for my appointment
11/28/2025
Melissa, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (800) 467-2253.
LITTLE ROCK, AR
Zandalisa H|2020 Chevrolet Equinox
Confirmed Service Customer
11/27/2025
You guys provide Bam Fabulous services. Thanks again. . .
11/28/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
LITTLE ROCK, AR
Valerie K|2024 Chevrolet Traverse
Confirmed Service Customer
11/8/2025
Very professional staff. Enjoyed the courtesy shuttle to my house.
11/10/2025
Valerie, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
LITTLE ROCK, AR
Kiril J|2018 Chevrolet Traverse
Confirmed Service Customer
12/12/2025
I appreciate the timeliness of the service visit. I really appreciated not trying to over sell for a service that l had not requested.
12/12/2025
Kiril, thank you so much for your positive comments about Bale Chevrolet Company! We sincerely value your business and look forward to your next visit!
LITTLE ROCK, AR
H B|2015 Chevrolet Suburban
Confirmed Service Customer
12/15/2025
CUSTOMER SERVICE was EXCELLENT! CARA CORDER, again, provided HIGH LEVEL QUALITY CUSTOMER SERVICE. CAR CORDER is out GO TO SERVICE REPRESENTATIVE. With CARA CORDER we know that ur service is going to be done correctly and she will follow through.
12/16/2025
Turner, we're happy you found our staff to be so supportive during your experience here at Bale Chevrolet Company - Service. Please let us know if there is anything else we can do for you; we are more than happy to help!
LITTLE ROCK, AR
Bob M|2024 GMC Yukon
Confirmed Service Customer
12/16/2025
Courteous and respectful.
12/17/2025
Bob, our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
LITTLE ROCK, AR
Eugene R|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
12/16/2025
Making a doesn’t seam to matter any more. The few services I receive for my wife’s vehicle and mend has take more than three hours to wake for repairs to be completed. I have a vehicle there today. We’re still waiting. It been there for a week now. I once to days for battery chance. I’ve never had such bad service in the 7 or 8 vehicles I’ve purchased in 30 years as being a loyal customer. I’m very disappointed in the services department that provided service lately . Making an appointment doesn’t matter anymore. My oil change took 3 hour plus on yesterday. After the service staff told to bring my truck in. He stated “we’re not busy”. Lol !! Please be advised customers time is just as important as anyone’s else’s.
12/17/2025
Eugene, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (800) 467-2253. We look forward to hearing from you.
JACKSON VILLE, AR
Steven D|2019 Chevrolet Blazer
Confirmed Service Customer
12/16/2025
Cara eas fast, professional, efficient and empathic.
12/17/2025
Steven, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
JACKSONVILLE, AR
Linda M|2023 Chevrolet Equinox
Confirmed Service Customer
12/22/2025
Had an appointment, got in timely, service was performed timely. The order technician was friendly and polite.
12/22/2025
Linda, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
Angie W|2023 Chevrolet Traverse
Confirmed Service Customer
11/10/2025
Everything was smooth and easy.
11/11/2025
We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
Corita W|2014 Chevrolet Equinox
Confirmed Service Customer
11/10/2025
Very professional
11/11/2025
Corita, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTH LITTLE ROCK, AR
Cedric N|2026 Chevrolet Colorado
Confirmed Sales Customer
12/4/2025
False advertising
JOHN RICE
12/5/2025
Cedric, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (800) 467-2253 so we can make your experience a positive one.
SHERWOOD, AR
Rob A|2024 GMC Sierra 2500 HD
Confirmed Service Customer
12/11/2025
Good courteous service. Would come back again.
12/12/2025
Rob, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Bale Chevrolet Company
FALL BROOK, CA
Gary W|2023 Chevrolet Traverse
Confirmed Service Customer
12/14/2025
We needed to get my wife's vehicle serviced so we stopped in and asked if they could get to us that afternoon. They told us they could. We went into the lounge and had a cup of hot chocolate while waiting. Our salesman came by and asked how we were doing. We chatted with him a while and then our service person came by to tell us our vehicle was ready. We were amazed how quickly they serviced our vehicle. Excellent service!
12/15/2025
Gary, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
Robert T|2004 Chevrolet Tahoe
Confirmed Service Customer
1/5/2026
As always, the Bale Service team was prompt and professional and had me on my way in no time.
1/6/2026
Robert, thank you so much for your positive comments about Bale Chevrolet Company! We do hope we can be of assistance in the future. Take care!
LITTLE ROCK, AR
Tarasha L|2021 Chevrolet Blazer
Confirmed Service Customer
1/20/2026
I set up an appointment for Monday (12/29) at 7am for my car to be serviced. When setting up, the rep told me they would need to keep 2 days. I asked if Monday counts as part of the 2 days because I’ve had a similar problem with Bale a few months ago where the shop did not contact me and kept my car a week. The rep stated yes, I should know something by close of business Tuesday. Well turns out i had the same experience as before with my car still being in the shop for days with no movement. Steve texted me on Friday (1/2) stating tech will work on it Monday (1/5). I asked him if I could come get my car because I need for the weekend and will bring back Monday. He stated the headliner is down and all the techs left for the day. I asked for a courtesy car since my car was only supposed to be in shop 2 days and now it’s over a week with no progress. Then he stated I could come get car, they close at 6. Which is concerning because he just told me the headliner was down. A few mins later he called me and stated the tech will be working tomorrow can I leave my car until tomorrow. I asked if I’m able to come get my car tomorrow regardless of if the tech can repair or not because I need a car. I’ve been without one since Monday. I had a similar situation a few months ago. Im not even sure if my car was being worked on because based on the status tracker, it was not even touched until after 2:49pm Wednesday (12/31) after I asked for an update. I don’t know why appointments are scheduled if it means leaving a car parked untouched for days. I see there are other customer complaints about this as well. Something needs to change with this process. I don’t even want to take my car to Bale any more to be serviced
1/21/2026
We regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (501) 221-9191 so we can work towards a resolution.
LITTLE ROCK, AR
Camisa S|2016 Chevrolet Camaro
Confirmed Service Customer
11/26/2025
Car still shaking and misfiring
11/27/2025
Camisa, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (800) 467-2253 when you have a chance. Thank you, and we look forward to hearing from you.
N LITTLE ROCK, AR
Troy D|2015 GMC 1500 Sierra
Confirmed Service Customer
12/9/2025
Great
12/10/2025
Troy, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
LITTLE ROCK, AR
Morris L|2023 GMC Yukon
Confirmed Service Customer
12/9/2025
Good experience.
12/10/2025
Morris, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
LITTLE ROCK, AR
Patricia P|2025 Chevrolet Trailblazer
Confirmed Service Customer
12/10/2025
I had to wait on vehicle to be serviced but I requested that when I scheduled appt. Steve was very nice to work with & did some work had a good cup of coffee.Thank you. Pat Purifoy 2025 Chev Trailblazer
12/10/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
LITTLE ROCK, AR
Joseph R|2025 Chevrolet Blazer
Confirmed Sales Customer
12/10/2025
Very good experience
AUSTIN GRASLE
12/10/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
LITTLE ROCK, AR
Tanya A|2017 Chevrolet Camaro
Confirmed Service Customer
12/13/2025
Always so helpful and this time I had a problem and no appointment and they worked me in and took care of my problem.
12/14/2025
Tanya, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PARON, AR
Rebecca A|2020 Chevrolet Sonic
Confirmed Service Customer
12/17/2025
We got there a bit early and just relaxed in the waiting room. It was done quickly and a great job taking care of our.
12/18/2025
Rebecca, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
N LITTLE ROCK, AR
Marcus W|2023 Chevrolet Colorado
Confirmed Service Customer
12/23/2025
Dustin bishop was amazing, although the issue I was having was at best to say mysterious. He took my truck in for diagnostics, with a slight clue of what was causing it. After a day his team found the problem and quickly went to resolve it. Making sure I had adequate transportation in the downtime
12/24/2025
Marcus, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
David M|2023 Chevrolet Equinox
Confirmed Service Customer
1/20/2026
Worked me in within a few hours after I was late (and called to say so) for my oil change appt.
1/21/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LITTLE ROCK, AR
Sharie S|2016 Buick Encore
Confirmed Service Customer
11/12/2025
Service was completed in a timely manner and my advisor kept me informed every step of the way. Thank goodness for extended warranty! Bale makes it easy and handled all of the process with them. Thank you Bale Chevrolet Service department for exceeding expectations every time I visit!
11/13/2025
Sharie, thank you so much for your positive comments about Bale Chevrolet Company - Service! We are always more than happy to assist you if anything else comes up. Take care!
BENTON, AR
Barron G|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/2/2025
Service was quick after the part came in
12/3/2025
Barron, It is great to hear everything was done quickly and to your satisfaction! Until the next time we meet, take care!
CABOT, AR
Bradley D|2021 Chevrolet Tahoe
Confirmed Service Customer
12/3/2025
Service personnel are always prompt, knowledgable and friendly. Appreciate the text updates. Easy to schedule. Great eerience
12/3/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
LITTLE ROCK, AR
Mary R|2021 Chevrolet Blazer
Confirmed Service Customer
12/4/2025
My vehicle was taken back quickly and the repairs were done in an efficient manner.
12/5/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!
LITTLE ROCK, AR
Tanner K|2014 GMC 1500 Sierra
Confirmed Service Customer
12/11/2025
Came in for an oil change and rotation. Work was completed promptly. I enjoyed a coffee in the break area while getting a little work done using the WiFi.
12/12/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LITTLE ROCK, AR
Kathy M|2024 Chevrolet Trax
Confirmed Service Customer
12/19/2025
My appt for oil change and tire rotation. Was told would take about 1 1/2 hrs and took 2 1/2 hrs. Service man at desk said others were put in front of me because said was going to walk home - decided not too and satin dealership entire time. Not one person spoke to me entire time or asked if I needed anything.
12/20/2025
Kathy, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (800) 467-2253 at your earliest convenience to discuss how we can turn this experience into a positive one.
LITTLE ROCK, AR
Jack E|2026 Chevrolet Tahoe
Confirmed Sales Customer
1/21/2026
Great people
JARED THOMPSON
1/22/2026
Jack, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
CARLISLE, AR
Alan R|2024 GMC Sierra 2500 HD
Confirmed Service Customer
1/23/2026
I used my reward points and no where on the ticket it shows up or how many I used, the only way you know is because I paid the balance on my debit card. Never shows how the balance part was taken care of unless I am missing something. They were suppose to do a 22,500 mile check up and don't see anything that says it was done, was it done? If done, how do i tell it was done? On my previous visit they were to do the 15,000 mile check up and no indication it was done either? So how do I know these were done on my vehicle? On the Certified Service Multi-Point Inspection sheet the green circle is filled with green which I guess it means everything was okay but where the tire pressure is before and after nothing is filled in there??? They rotated my tires and then didn't check the air pressure in them and I knew they were already low. When I got on the interstate i received a text message Diagnostic Alert saying air pressure was low in multiple tires, please add air to my tires. And then it popped up on my console and showed the two back tires were 41 and 42 and should have been 55. There is a place that shows the tire pressure and what they adjust it to and it is all blank? So I am not real happy about my experience there this time.
1/24/2026
Alan, thank you for taking the time to leave us your honest feedback. If you are willing to give us another chance, please contact us at (800) 467-2253 so we can understand your situation better in order to try and turn your experience around. Thank you, Bale Chevrolet Company
NORTH LITTLE ROCK, AR
Whiitney I|2011 Chevrolet Malibu
Confirmed Service Customer
11/26/2025
My oil was changed and they didn’t put a sticker on my window nor changed my system reader to start my oil change light over .
11/26/2025
Whiitney, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Bale Chevrolet Company (800) 467-2253
BENTON, AR
Amber F|2018 Chevrolet Traverse
Confirmed Service Customer
12/2/2025
Always good experience whenever I get my vehicle serviced, greeted at door.
12/2/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
HENSLEY, AR
Donna T|2020 Chevrolet Malibu
Confirmed Service Customer
12/2/2025
We enjoyed the quiet, comfortable waiting room. The personnel with whom we dealt ( a very nice woman) made us comfortable and kept us informed of the progress of our tune-up! I love Bale Chevrolet. Donna Williams Teague.
12/3/2025
Donna, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
LITTLE ROCK, AR
Kenny S|2015 Chevrolet Impala
Confirmed Service Customer
12/15/2025
Good Service don't wait a long time when you are early, the will text you when they are finished 😉
12/15/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
JACKSONVILLE, AR
Richard H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/15/2025
On time and professional
12/15/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
LITTLE ROCK, AR
Shelton F|2014 Chevrolet Impala
Confirmed Service Customer
12/20/2025
The service provided took less than an hour to complete.
12/22/2025
Shelton, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
PINE BLUFF, AR
Roger P|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
1/7/2026
The staff were friendly and took care of my service in a timely manner
1/8/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
MAUMELLE, AR
GERALD G|2026 Chevrolet Traverse
Confirmed Sales Customer
2/5/2026
Worked hard in frigid icy weather to get the deal, car done.
JARED THOMPSON
2/8/2026
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
LITTLE ROCK, AR
Hall, R|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/23/2026
Kept me informed and professionally done.
STEPHEN CERTAIN
2/26/2026
Richard, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
Annette W|2015 Chevrolet Equinox
Confirmed Service Customer
11/12/2025
Everything was taken care of in a timely manner.
11/13/2025
Annette, we really appreciate your positive review! If you're ever in need of more help, please let us know!
LITTLE ROCK, AR
Larry B|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
12/1/2025
Highly professional and courteous treatment by Bale Chevrolet staff.
12/2/2025
Larry, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
LITTLE ROCK, AR
Donna T|2020 Chevrolet Malibu
Confirmed Service Customer
12/10/2025
Yhe clerk understood my problem and sent me a text in the event I would have a question or concern while I waited for the repair!
12/11/2025
Donna, we're happy you found our staff to be so supportive during your experience here at Bale Chevrolet Company - Service. Please let us know if there is anything else we can do for you; we are more than happy to help!
LITTLE ROCK, AR
Jason R|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/15/2025
Shannon is very helpful to get me checked in and setup with service. Service has been good.
12/15/2025
Jason, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
PARON, AR
Michael T|2012 GMC 1500 Sierra
Confirmed Service Customer
12/15/2025
Drop my vehicle off and was able to get a ride back to work while the work was being done on my vehicle
12/16/2025
Michael! We're so happy we were able to help you out! We look forward to your next visit! Take care!
LITTLE ROCK, AR
John K|2024 Chevrolet Malibu
Confirmed Service Customer
12/18/2025
The whole process was easy from start to finish!
12/19/2025
John, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
LITTLE ROCK, AR
Judy B|2003 Chevrolet SSR
Confirmed Service Customer
12/18/2025
We arrived without an appointment but Cara rose to the occasion and spoiled us! Our SSR was quickly serviced and we were back on the road in a short time. While we waited we received updates. Bale often surprises yet never disappoints!
12/19/2025
Judy, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
LITTLE ROCK, AR
Murphy, S|2021 Chevrolet Suburban
Confirmed Service Customer
2/20/2026
Cara is an excellent person to work with, that’s why I only use Bale service department on my truck.
CARA CORDER
2/22/2026
Stanley, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
N LITTLE ROCK, AR
Vaughn, J|2025 Chevrolet Equinox
Confirmed Service Customer
4/6/2026
Fast, courteous.
CARA CORDER
4/7/2026
Thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
BENTON, AR
Sharon H|2015 Chevrolet Traverse
Confirmed Service Customer
12/3/2025
There was no wait and I was kept informed about what was needed.
12/3/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
LITTLE ROCK, AR
John M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/3/2025
pleasant and quick
12/4/2025
John, we really appreciate your positive review! If you're ever in need of more help, please let us know!
BAUXITE, AR
JASON H|2025 Chevrolet Tahoe
Confirmed Sales Customer
4/14/2026
My wife was very pleased with salesman
ZACKARY GRAHAM
4/14/2026
Jason, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
STAR CITY, AR
Young, H|2019 Chevrolet Tahoe
Confirmed Service Customer
5/18/2026
Shannon and the team at Bale are the best! They were responsive and kept me informed every step of the way. Fast service as well. Highly recommend!
SHANNON CARLSON
5/19/2026
Harold, thank you for your kind review; we are happy to pass along your comments to the team here at Bale Chevrolet Company! Thanks again for the recommendation, and have an amazing day!
LITTLE ROCK, AR
Ruffin, T|2017 GMC Canyon
Confirmed Service Customer
5/28/2026
Fast and courteous service, very thorough.
SHANNON CARLSON
5/29/2026
Thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
DE WITT, AR
Buie, H|2015 Chevrolet Suburban
Confirmed Service Customer
8/1/2026
As usual, CARA CORDER was highly professional, courteous and efficient. CARA CORDER is our "go to representative" for all our vehicle maintenance issues at Bale Chevrolet. This maintenance was quick, efficient and well done and it was completed earlier than expected. We can always trust CARA CORDER and Bale Chevrolet for our vehicle maintenance issues.
CARA CORDER
8/3/2026
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
LAURA A|2026 Chevrolet Traverse
Confirmed Sales Customer
8/14/2026
Kris Adkins made sure that the entire process went smoothly. He and his team found me the perfect vehicle, made sure that I was thoroughly satisfied with the final product, and made the purchasing and financing process quick and easy. I will definitely trade with Bale in the future and recommend them to anyone needing a vehicle!
RICHARD D
8/15/2026
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
LITTLE ROCK, AR
Fuller, D|2023 Chevrolet Corvette Stingray
Confirmed Service Customer
8/19/2026
Dustin was professional and kept me informed on the progress.
STEPHEN CERTAIN
8/20/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
LITTLE ROCK, AR
Williamson, J|2023 Chevrolet Blazer
Confirmed Service Customer
3/19/2026
Cara always takes excellent care of my vehicle. Keep me informed every step of the way.
CARA CORDER
3/20/2026
Jessica, thank you for your kind review; we are happy to pass along your comments to the team here at Bale Chevrolet Company! If you have any further questions, please don't hesitate to reach out!
MAUMELLE, AR
Fiser, G|2023 GMC Terrain
Confirmed Service Customer
4/16/2026
Quick, thorough, friendly
CARA CORDER
4/17/2026
We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
Chesshir, J|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
5/11/2026
Great people and service!
DUSTIN BISHOP
5/12/2026
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
LITTLE ROCK, AR
Moore A|2023 Chevrolet Equinox
Confirmed Service Customer
7/25/2026
It took a few hours, but I was prepared to wait. Agent helped me decide what was needed and what was not, in order to keep my costs reasonable.
SHANNON CARLSON
7/27/2026
David, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
LITTLE ROCK, AR
RICHARD H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
7/29/2026
Knowledgeable and professional sales team (Matt Bale) with an excellent dealership behind them.
MATTHEW BALE
7/31/2026
Richard, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
LITTLE ROCK, AR
Mazzanti, H|2015 Chevrolet Impala
Confirmed Service Customer
8/18/2026
The personnel are friendly, always happy to help in any way needed. The service is always completed in a timely manner. I especially appreciate the transportation assistance provided. I believe Bale Service is TOPS in the business!
SHANNON CARLSON
8/19/2026
Harriette, thank you so much for your positive comments about Bale Chevrolet Company! We are always more than happy to assist you if anything else comes up. Take care!
LITTLE ROCK, AR
Foster, M|2019 GMC 1500 Sierra
Confirmed Service Customer
8/22/2026
The service department personnel are always prompt and courteous.
CARA CORDER
8/24/2026
Mike, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!
ROLAND, AR
Ozdemir, A|2016 GMC Yukon XL
Confirmed Service Customer
9/15/2026
Timely service
DUSTIN BISHOP
9/16/2026
Aytekin, we are so pleased you enjoyed your visit to Bale Chevrolet Company - Service! We hope to be of service to you again in the future. Best wishes, Bale Chevrolet Company - Service
LITTLE ROCK, AR
O'Quinn, M|2022 Chevrolet Corvette
Confirmed Service Customer
9/20/2026
I called and was able to bring my car in same day - within the hour - for service (oil life was at 0% which I had just noticed when I called). I appreciate the promptness of getting in and getting the service completed.
Jake Flanagan
9/21/2026
Melanie, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
LITTLE ROCK, AR
MICHAEL A|2026 Chevrolet Trax
Confirmed Sales Customer
3/23/2026
he helped me with all my decision all my problems and he was a good guy. Hope you’re keeping him around. Have a blessed day.
JOHN RICE
3/25/2026
We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please don't hesitate to reach out!
LITTLE ROCK, AR
Robinson, J|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/11/2026
Great service and timely.
STEPHEN CERTAIN
6/12/2026
James, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
LITTLE ROCK, AR
BARBARA J|2026 Chevrolet Trax
Confirmed Sales Customer
7/23/2026
All Staff were very friendly and helpful. I asked for Brad Bass. He came out and met me, and I told him what I was looking for and he was very helpful. The dealership was clean and a couple of the staff from the service department spoke to me and were very friendly. My late husband and I bought a chevy truck there years ago and were treated so well I decided to drive there again and price SUV's. Brad Bass was such a good person. the finance guy was very good also. I have been telling everyone to go see Brad Bass and buy them a new car from Bale.
MICHAEL BASS
7/25/2026
Barbara, thank you for your kind review; we are happy to pass along your comments to the team here at Bale Chevrolet Company! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CONWAY, AR
Justin D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/18/2025
Always service with a smile. Can’t say enough. Thank you, Steven!!
11/20/2025
Thank you so much for your positive comments about Bale Chevrolet Company - Service! We look forward to your next visit! Take care!
LITTLE ROCK, AR
Bobby G|2025 Chevrolet Equinox
Confirmed Service Customer
12/11/2025
Was better than last visit.
REDFIELD, AR
Loggins, L|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
4/8/2026
Smooth sailing
DUSTIN BISHOP
4/9/2026
Lawrence, your satisfaction is our top priority. We look forward to your next visit! Take care!
CLINTON, AR
Cass, P|2019 Chevrolet Equinox
Confirmed Service Customer
6/4/2026
Fast friendly service
Jake Flanagan
6/4/2026
Pamela, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
LITTLE ROCK, AR
Miller, J|2016 Buick LaCrosse
Confirmed Service Customer
7/6/2026
My oil change was completed sooner than expected. Staff is always helpful.
DUSTIN BISHOP
7/7/2026
Judith, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
Giles, S|2026 Chevrolet Silverado 1500
Confirmed Service Customer
2/16/2026
Na
SHANNON CARLSON
2/17/2026
Thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.
NORTH LITTLE ROCK, AR
JOSE P|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
4/24/2026
Excellent
TORI GILMORE
4/25/2026
Jose, thank you for your kind words and this wonderful review!
LITTLE ROCK, AR
Foster, M|2019 GMC 1500 Sierra
Confirmed Service Customer
5/30/2026
Everyone was super friendly at the dealership. My service advisor, Adam Savage, kept me updated on the progress of my service. I was very satisfied with every aspect of my vehicle's service.
ADAM SAVAGE
6/2/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROLAND, AR
Bell, J|2024 Chevrolet Corvette Z06
Confirmed Service Customer
8/15/2026
appointment was on time, service was promptly and pleasant.
STEPHEN CERTAIN
8/17/2026
Jeff, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
PINE BLUFF, AR
Stanley M|2021 Chevrolet Suburban
Confirmed Service Customer
12/22/2025
Cara did an excellent job helping me get my car ready
12/23/2025
Stanley, we're happy you found our staff to be so supportive during your experience here at Bale Chevrolet Company. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
N LITTLE ROCK, AR
Jeff B|2024 Chevrolet Corvette Z06
Confirmed Service Customer
1/23/2026
Excellent morning service, on a recall.
1/23/2026
Jeff, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
PINE BLUFF, AR
Patoka, J|2025 Chevrolet Traverse
Confirmed Service Customer
3/17/2026
Cara at Bale Chevrolet was amazing to work with. She took care of all my needs and when the extended warranty company was giving her the run around, she fought on my behalf to get things right. She kept me in the loop during the entire process and I never once had to call and check in.
CARA CORDER
3/19/2026
Jessica, we're happy to hear you had such a positive experience with Cara! Feel free to reach out to us if you need anything. Have a wonderful day.
STAR CITY, AR
Nelson, S|2019 GMC Yukon
Confirmed Service Customer
3/23/2026
Got car in sooner than expected
Jake Flanagan
3/25/2026
Sheffield, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
LITTLE ROCK, AR
Morris, T|2020 Chevrolet Malibu
Confirmed Service Customer
4/13/2026
👍
Jake Flanagan
4/14/2026
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WOODVILLE, MS
ELIZABETH D|2026 Chevrolet Equinox
Confirmed Sales Customer
5/4/2026
John was awesome! He explained the process after thoroughly showing me the vehicle. 100% recommend Bale Chevrolet!
JOHN RICE
5/4/2026
Elizabeth, we're happy you found our staff to be so supportive during your experience here at Bale Chevrolet Company. Please don't hesitate to reach out if there's anything additional we can do for you.
MONTICELLO, AR
Uekman, E|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/13/2026
On time a personal
CARA CORDER
5/17/2026
Edward, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
N LITTLE ROCK, AR
Teer, R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/4/2026
It was a professional job start to finish.
SHANNON CARLSON
10/5/2026
Robert, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!
LITTLE ROCK, AR
Terry P|2024 Chevrolet Colorado
Confirmed Service Customer
1/20/2026
Cara was great as usual and I really love how the technicians leave the seat, mirrors etc.. just how you brought it in. They do a great job at Bale!
1/21/2026
Terry, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
REDFIELD, AR
Foster, M|2019 GMC 1500 Sierra
Confirmed Service Customer
2/4/2026
My service rep, Cara, was outstanding!
CARA CORDER
2/7/2026
Mike, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROLAND, AR
Hillman, R|2023 Chevrolet Suburban 1500
Confirmed Service Customer
3/11/2026
Very helpful and courteous staff! Always attentive to our issues.
DUSTIN BISHOP
3/13/2026
Rich, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
CARLISLE, AR
Kennon, R|2018 Chevrolet Malibu
Confirmed Service Customer
4/18/2026
The staff were very courteous and professional. Required and recommended services were explained to me before work begun. An employee made sure I knew there was coffee, water, and snacks available.
CARA CORDER
4/20/2026
Richard, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LONOKE, AR
Wallace, N|2025 Chevrolet Trax
Confirmed Service Customer
5/26/2026
Always the best service with knowledgeable team! I drive 40 minutes for their service.
SHANNON CARLSON
5/26/2026
Nikki, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
WHITEHALL, AR
Beard, J|2003 Chevrolet SSR
Confirmed Service Customer
7/29/2026
I continue to be amazed by Bale! As generations of your workers retire and others fill their roles, the quality of your work stays amazing! My 2003 SSR was bought out of state due to limited availability. Bale has serviced my roadster all of these years as if I purchased it there and recently! Incredible!
Jake Flanagan
8/1/2026
Judy, we're happy you found our staff to be so supportive during your experience here at Bale Chevrolet Company - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LITTLE ROCK, AR
Uekman, E|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/27/2026
Very pleased with service
CARA CORDER
7/28/2026
Edward, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
N LITTLE ROCK, AR
Petty, R|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
9/11/2026
The staff was friendly attentive and met all my service needs in a timely manner.
CARA CORDER
9/15/2026
Roger, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
MAUMELLE, AR
Andrew B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/2/2026
Brad bass rules!
MICHAEL BASS
10/4/2026
Andrew, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
BAUXITE, AR
Vandalsen, D|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/9/2026
Arrived early. Work began immediately. Service preformed promptly.
STUTTGART, AR
